Adia Switzerland

Why have I not received my money yet?

For every assignment, you must check in and check out.

Once you’ve checked out and the client has approved your hours, they will be sent to our payment process within 2 business days.

Depending on your bank, it may take another 1–2 business days for the money to reach your account.

Please make sure:

  • You have checked in and out correctly
  • Your IBAN and AHV number are correctly saved in your profile

Additional notes:

  • Your holiday pay is already included in your salary
  • If your assignment lasts longer than a week, your hours will usually only be paid out once the entire workweek is confirmed
  • If there are discrepancies in the hours between you and the client, contact them directly via the chat function in the app – only the client can correct your hours
  • If anything is wrong with your salary, please send an email to support@adia.ch
M
Maurice is the author of this solution article.

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